Can I order a new clasp?

Whether a new clasp can be ordered depends on the model, the type of strap and the availability of the matching spare part.

Please contact our customer service team and let us know which watch or strap you need a clasp for.

A photo of the current clasp, the model name and – if available – your order number are all helpful.

We'll then check whether a matching clasp is available or whether another solution makes more sense.