The clasp doesn't hold properly

The clasp doesn't close properly

If the clasp doesn't close properly any more, this could be due to wear, dirt or a bent part.

Please check carefully whether something is blocking it or whether the clasp is visibly bent. Don't use force, as this could damage the clasp further.

Don't keep wearing the watch if the clasp doesn't hold securely. The watch could come loose from your wrist and fall off.

Feel free to contact our customer service. Depending on the model and condition, we'll check whether the clasp can be adjusted, repaired or replaced.