Repair / Warranty & Service

Repair

• How do I package my watch for a repair?
• Can I open my watch myself?
• Can I send in several watches for repair at the same time?
• Category overview: Repair / Warranty & Service

General

• How long does a repair at STERNGLAS take?
• How much does a repair outside the warranty cost?
• What is excluded from the warranty?
• What does the warranty cover?
• My watch has a damaged glass – what can I do?
• Can I have my watch repaired even without a warranty?

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Scope of repair

• What happens if the repair isn't possible?
• When is a service necessary?
• Why does my watch look different depending on the light?
• Can STERNGLAS replace a damaged watch glass?