Shipping & Delivery

Delivery address

• Can I have my order delivered to my business address?
• Can I have my order delivered to a parcel shop?
• Can I have my order delivered to a DHL Packstation?
• Can I have my order delivered to a hotel?

Delivery

• What happens if I'm not at home for the delivery attempt?
• Your parcel was left with a neighbour
• My package was returned to STERNGLAS
• My package was marked as delivered, but I haven't received it

General

• Where is my order?
• How long does shipping take?
• Which shipping providers does STERNGLAS use?
• What happens if my parcel arrives damaged?
• Which shipping provider will my order be sent with?
• My order was delivered in multiple packages

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